Ex-McKinsey India chief Adil Zainulbhai to head Quality Council of India

PTI Sep 17, 2014, 12.40PM IST

Prime Minister Narendra Modi has appointedformer McKinsey India Chairman Adil Zainulbhai as the Chairman of Quality Council of India (QCI).

An autonomous body under the Department of Industrial Policy and Promotion, QCI is a joint creation by Indian industry to operate the National Accreditation Structure for conformity assessment bodies and provide accreditation in the field of education, health and quality promotion.

It runs its accreditation programmes through two boards. The National Accreditation Board for Education & Training runs accreditation of schools, while the National Accreditation Board for Hospitals and Healthcare Providers runs accreditation of hospitals, nursing homes, blood banks, and primary health centres based on respective accreditation standards.

“I am pleased to inform you that Prime Minister has approved your appointment as chairman of QCI for a period of three years from the date of your assumption of charge,” a September 15 letter to Zainulbhai from the Ministry of Commerce and Industry stated.

A former McKinsey India chairman, over the last 10 years Zainulbhai has advised corporate leaderships of major companies in India and abroad.

“It is a privilege to give back via an institution with a strong focus on quality,” he said. “I hope to bring in and promote a quality consciousness throughout the country. It’s going to be an enriching and exciting journey.”

Zainulbhai’s span of work includes catalysing Indian companies to become successful globally, helping public sector undertakings become more efficient and effective, and working with MNCs to enter India and build profitable, large and innovative businesses.

Co-editor of ‘Reimagining India’ that features 60 global businessmen, academicians, economists, authors and journalists, he has also worked with several parts of the government and led efforts around urbanisation, inclusive growth and energy.

He serves on the boards of Reliance Industries, the American India Foundation, Saifee Hospital, Saifee Burhani Upliftment Trust (redeveloping Bhendi Bazaar in Mumbai), Network 18, and the advisory board of Indian Institute of Technology, Bombay.

Formed in 1997, QCI is represented by Confederation of Indian Industry, Federation of Indian Chambers of Commerce and Industry and Associated Chambers of Commerce and Industry.

QCI has also been tasked with monitoring and administering the National Quality Campaign. Under this, it propagates concepts of quality and best practices among suppliers of products and services, even as it empowers consumers to demand quality through awareness programmes, conduct of surveys, publications, media campaigns and specialised training courses.

Source : http://articles.economictimes.indiatimes.com/2014-09-17/news/54024721_1_qci-national-accreditation-board-indian-institute


NABH sets new entry-level standards for Accreditation of Hospitals

Source: The Hindu

The National Accreditation Board for Hospitals and Healthcare Providers (NABH) has released a new batch of entry-level standards for accreditation of smaller hospitals. As the name suggests, Entry Level Standards are meant for hospitals who want to get started on the quality certification journey, but are unable to do so due to the stringent requirements of the full NABH accreditation.

“The whole idea behind introducing this new set of standards is to become more inclusive; to get a number of hospitals to join the quality journey. With the full set of NABH standards, recognised by the International Society for Quality in Healthcare [ISQua] many smaller hospitals cannot even hope to apply for,” explains K.K.Kalra, CEO, NABH. Currently, there are only 227 hospitals with NABH accreditation, and about 1200 in various stages of application.

The new standards will be a foot in the door for a number of small hospitals who find the rigor of the NABH full standards beyond their capacity. At the same time, Dr. Kalra hastens to reassure those in the field that there will be no dilution of standards whatsoever.

“There are two types of new standards: One, for hospitals with over 50 beds, and two, for small hospitals with less than 50 beds. While the full NABH has 102 Standards and 636 Objective Elements, there are about 45 Standards and 173 Objective Elements for 50-bedded hospitals and 41 Standards and 149 Objective Elements for less than 50 beds,” he adds.

It is by no means easy to get accreditation even at the entry level without adhering to a set of regulations, Dr. Kalra says, and without hard work on the part of the hospital, it will not be possible.

The NABH standards were put in place about seven years ago to provide quality assessments for hospitals in the country. The NABH accreditation has been viewed as the ideal qualifying criteria for selection or empanelment by the Ministry of Tourism, Central Government Health Services, several public and private insurance companies.

In fact, a number of insurance companies are considering making the entry level standards the bare minimum for empanelment of hospitals, Dr. Kalra added. Once the smaller hospitals get in the race, they can even work on moving to full NABH accreditation. “But this is the entry point. Small hospitals in small cities too have a right to joining the quality race. Why should they be kept out?”

Training Program for Laboratory Professionals on EQAS and Proficiency Testing @Chennai

We are glad to announce our Next Training Program for Laboratory Professionals on EQAS and Proficiency Testing in Chennai. 

The session details are as follows:

Date of Training                 :    28th February, 2014

Timings                             :    09.30am – 05.00pm

Trainer                              :    Dr. V. K. Ramadesikan, MD, Biochemistry

Fee Details                        :     Rs. 2250/- (inclusive of tax) per participant

Venue                               :    Andhra Chamber of Commerce

                                              Velagapudi Ramakrishna Building,

                                              New no. 23, Third Cross Street,

                                              P.B.No. 3368, Nandanam,

                                              Chennai – 600 035.

                                              Phone: 24315277 / 78        

Direction to the Venue        :     Near Alpha School

Click here for Google Maps Linkhttp://goo.gl/maps/1jN1K

Download here :

Program Brochure :


Registration Form :

Registration Form – EQAS

For Registrations Contact: 

Padma Sriramakrishnan

Manager – Customer Service

padma@valueadded.in+91 44 24462337 / 24462338
Satish Kumar

Sr Manager – Business Devt


Team Leader – Laboratory Projects


Training Coordinator

training@valueadded.in24462337 / 24462338

Looking forward to have your participation.


– Team Value Added

ISO 15189 – NABL – Revision to NABL 112 Specific Criteria Document

Draft NABL 112 now available on NABL website for Review and Comments. The comments may be sent to feedbackNABL112@gmail.com latest by 12th January, 2014


Please click on the link below to download the document and offer your comments…



Please use the second link, which is for format in which the comments have to be forwarded.

Your comments / feedback would be highly appreciated as this will help NABL Secretariat to consider the changes before they finalise the same….

Let’s start a discussion on the changes from now…..The floor is open for all ….

ISO 15189 Transition Training at Hyderabad


Value Added Corporate Services provides training on various Laboratory Quality Management Systems to emphasis on Good Laboratory Practices which are followed globally. This training programme provides laboratory professionals with an overview on the concept of Transition to ISO / IEC 15189:2012 Third Edition. This one day interactive and practical foundation course is designed to provide delegates with an understanding of the requirements of ISO 15189:2012 with specific emphasis on those requirements specified in the Clinical Laboratory Accreditation.

Programme Highlights
  • 1 Day program
  • Overview of Laboratory Accreditation
  • Requirements of ISO 15189:2012
  • Quality and Quality Management Concepts
  • Differences between ISO 15189:2012 and 2007 editions
  • Additional requirements of ISO 15189 :2012 over and above those required by ISO 15189:2007
  • Combination of interactive workshops and discussion tutorials
Who should Participate?
  • Laboratory Quality / Technical managers
  • Laboratory Technicians / Supervisors
  • Personnel responsible for Laboratory Management Systems
  • Users of clinical test services
About the Trainer
The training will be delivered by Dr. V. K. Ramadesikan, M.B.B.S, M.D (Biochemistry) with over 2 decades of experience in teaching and clinical laboratory experience in a Medical College & Hospital. He is well versed with Quality Management Systems (ISO, NABL, CAP Accreditations) for Medical Labs and have facilitated around 60 labs to implement ISO 9000, NABL & CAP Accreditations so far in South India.
Programme Details

Course Fee:

  • Course Fee is Rs. 2500/- plus Service Tax @12.36% per participant & includes comprehensive course material, refreshments, lunch and participation certificate.
  • 15% discount on the fee is allowed for more than 2 registrations from the same organization
  • DD should be drawn in favour of Value Added Corporate Services Pvt Ltd payable at Chennai.

Date: Saturday, 21st December, 2013 between 9 am to 5.30 pm


Aditya Park Hotel – A Sarovar Portico Hotel Aditya Trade Centre Ameerpet, Hyderabad – 38 Ph:66788888

Contact us:
  1. Padma Sriramakrishnan,  Manager – Customer Service, padma@valueadded.in +91 44 24462337 / 24462338
  2. Satish Kumar, Sr Manager – Business Development  satish@valueadded.in  09840842530
  3. Arun Gornoor, Sr.Executive – Quality Management Services, arun@valueadded.in  08801636202

Chennai Office Address

Value Added Corporate Services Pvt Ltd

“Vanitha”, Old no.3, New no.5, Third Avenue,

Besant Nagar, Chennai – 600 090

Ph: 044-24462337 / 24462338

Hyderabad Office Address

 Value Added Corporate Services Pvt Ltd

D/No.1-8-540/A1, Second Floor, Beside R.K.Electronics,

Street No.7, Chikadapally,

Hyderbad -500 020, Andhra Pradesh

Ph: 040- 66620039/ 27611565

New version of ISO/IEC 27001 to better tackle IT security risks

ISO/IEC 27001, the popular information security management system standard is being revised, with the new version set to be published in October 2013.

Edward Humphreys, Convener of the working group responsible for the development and maintenance of ISO/IEC 27001 shared few tips to find out how the revision is going to affect  the standard user.


What are the major benefits of the new edition?

We have brought the new edition up to date, taking into account the experiences of users who have implemented, or sought certification to, ISO/IEC 27001:2005. The idea is to provide a more flexible, streamlined approach, which should lead to a more effective risk management.

We have also made a number of improvements to the security controls listed in Annex A to ensure that the standard remains current and is able to deal with today’s risks, namely identity theft, risks related to mobile devices and other online vulnerabilities.

Finally the new ISO/IEC 27001 has been modified to fit the new high-level structure used in all management system standards, making its integration with other management systems an easy option.


What are the benefits of modifying the new ISO/IEC 27001 to fit the new high level structure for management system standards?

Aligning ISO/IEC 27001 to the new structure will help organizations wanting to implement more than one management system at a time. The similarity in structure between the standards will save organizations money and time as they can adopt integrated policies and procedures.

For example, an organization might want to integrate their information security system (ISO/IEC 27001) with other management systems such as the business continuity management (ISO/IEC 22301), IT service management (ISO/IEC 20000-1) or quality management (ISO 9001).


What is the next step in the revision process?

The revision of the 2005 edition is now at the FDIS (Final Draft International Standard) stage. This will be completed in early September after which any typographical edits will be made ready for the expected launch in October. At this point the new edition of ISO/IEC 27001 will be available for purchase and the 2005 version withdrawn.


I am certified to ISO 27001:2005. What will this revision mean for me?

Organizations certified to the 2005 edition of the standard will need to upgrade their information security management system to comply with the requirements of the new edition of the standard. The transition period for upgrading has not yet been decided but it is likely to be two years from when the new edition is published.


How much effort will it take to go from the old version to the new version?

Upgrading to the new edition of ISO/IEC 27001 should not prove particularly problematic. The transition period helps as it means the effort required can be part of a staged work programme and integrated into continual improvement activities and planned surveillances audits.



Source : ISO News Archive dt. 14th August, 2013




ISO gives thumbs up to occupational health and safety work

The much-awaited standard will provide governmental agencies, industry, and other affected stakeholders with effective, usable guidance for improving worker safety in countries around the world. The work will be overseen by ISO Project Committee (PC) 283, Occupational health and safety management systems – Requirements.


According to ILO statistics , 6 300 people die every day as a result of occupational accidents or work-related diseases – more than 2.3 million deaths per year. 317 million accidents occur on the job annually; many of these resulting in extended absences from work. Many such accidents can be prevented, and the future ISO standard will provide, for the first time, an international framework for OH&S best practice and, in so doing, reduce work-related accidents, injuries and diseases worldwide.


The secretariat of ISO/PC 283 has been assigned to BSI, the British Standards Institution, and its first meeting is expected to be held on 21-25 October 2013 in London, United Kingdom. The ISO project committee will be tasked with transforming OHSAS 18001 (the OH&S management system requirements) into an ISO standard.


Secretary of ISO/PC 283 Charles Corrie comments: “The economic burden of poor occupational safety and health practices is estimated at 4 per cent of global Gross Domestic Product each year, according to ILO. Employers face costly early retirements, loss of skilled staff, absenteeism, and high insurance premiums due to work-related accidents and diseases. The future ISO standard has the potential to improve occupational health and safety management on a global level.”


The ISO project committee will bring together experts and interested stakeholders in OH&S management. The committee’s job will be to develop a standard following the generic management system approaches pioneered by the likes of ISO 9001:2008 for quality management or ISO 14001:2004 for environmental management and since applied to other objectives.


“Creating a safe work environment is critical to the success of any business, and is one of the best ways to attract/retain staff and maximize productivity. Though it’s still in its infancy, the future ISO standard will provide businesses around the world with a strong foundation to achieve long-term success,” further notes Charles Corrie.



Source : ISO News Archive dt. 9th August, 2013



New ISO handbook supports SMEs with food safety management

Food safety ranks high on the list of concerns for consumers, regulators, producers and retailers, as evidenced by The ISO Survey of Management System Standard Certifications – 2011, which recorded at least 19 980 ISO 22000:2005 certificates in 140 countries, a growth of 8 % compared to 2010.


This is proof in itself that SMEs appreciate the potential benefits of implementing a food safety management system in accordance with ISO 22000:2005. But due to their size or lack of in-house technical expertise, these small entities are often at a loss when it comes to deploying such a management system.


If you are in charge of implementing a food safety management system in an SME, the new handbook published by ISO, How to use ISO 22000, will help you develop and implement the optimal food safety management system.


How to use ISO 22000 provides a pragmatic approach and a wide range of practical information for developing, documenting, implementing and maintaining a robust food safety management system according to ISO 22000:2005, Food safety management systems – Requirements for any organization in the food chain.


For more information, please click on:http://bit.ly/ZZZMtV



New opportunities – Improving SME access to standards

Small and medium-sized enterprises (SMEs) form a diverse group, ranging from simple crafts manufacturers to innovative high-tech companies. According to the European Union’s definition, these can include one-person firms to 250-strong companies. Many SMEs could derive greater benefit from standardization, although standards are sometimes perceived as a burden rather than an advantage. This article highlights the obstacles that prevent SMEs from profiting from standards and standardization and offers solutions.

Why SMEs are different


Most SMEs, particularly the smaller ones, lack the necessary resources to commit to long-term strategies and investments.

Their management is largely involved in daily operational practice, and there is no time or money available for activities not directly related to the primary process.

They tend, therefore, to have a short-term view of their business and rarely anticipate change such as future regulations or the development of new standards. This also makes SMEs a notoriously difficult group to target with communication schemes.

Most of them tend to discuss strategy and keep informed within a limited, stable network of suppliers, trade associations and consultants. This is why it is important to take advantage of the SME network to reach them.


Standards-related challenges


With regard to the implementation of standards, SMEs are at a disadvantage because they lack the “absorptive capacity”, including the expertise and organizational infrastructure (e.g. standardization units or enterprise knowledge management) that is beneficial for proper implementation of standards. This presents a sequence of barriers to standardization :

1.  Lack of awareness

SMEs may be unaware that standards exist, in particular standards specific to their industry.

2.  Importance of standards for SMEs

SMEs may be not aware of the added value of standards for their particular enterprise. They may regard standards as a necessary evil rather than a powerful tool with which to meet their business objectives.

3.  Tracing the right standard

SMEs may have problems finding the relevant standards, or knowing whether a standard is still in effect.

4.  Obtaining standards

SMEs may have difficulty getting hold of a standard because they are unaware of the distribution points, because of the price of standards, or simply because they end up buying the wrong standard (through inadequate description of its contents).

5.  Comprehension

SMEs may not properly understand a standard due to the technical content and language, the unavailability of a version in the national language, the abundance of references to other standards, or a lack of information on the context of the standard.


6.  Implementation

Most of the benefits, of course, come from the implementation of the standard. SMEs may have difficulty implementing standards, either because of their inherent complexity or due to lack of knowledge or skills.

7.  Evaluating implementation

Achieving business goals is the chief motivation for implementing a standard. An SME may therefore wish to evaluate the potential benefits of implementation to derive lessons that will help implement standards in the future and gain feedback for the standards developers.



To read the article fully please click on the link below:




New ISO video on benefits of standards for small and medium-sized enterprises

ISO had just launched a new video that shows how International Standards can help small and medium-sized enterprises (SMEs) to be more competitive on global markets.

At the same time, ISO has opened a new section on its Website highlighting ISO publications aimed at helping SMEs to benefit from standards

The video, available in English and French, points out that SMEs are at least 90 % of companies in most economies and when they use ISO standards, it adds credibility and confidence in their products and services.


ISO and SMEs

ISO Secretary-General Rob Steele comments: “ISO standards offer big benefits for small and medium-sized enterprises, helping them to compete on a level playing field with bigger enterprises, opening up export markets and opportunities to participate in global supply chains, and providing best business practice and state-of-the-art requirements for the products and services they produce. This, in turn, leads to increased credibility for the SME and increased confidence in their product or service from the most important group of people a business has, its customers.”

The new ISO video is the latest among more than 60 ISO videos which can be viewed on the ISO Website www.iso.org, on YouTube www.youtube.com/planetiso and on iTunes. The ISO YouTube site has already attracted more than 246 000 views.

The new SME section on the ISO Website includes extracts from the ISO brochure, 10 good things for SMEsin which managers of small businesses in 10 countries from around the world describe how ISO standards have contributed to their success. The brochure, which can be downloaded free of charge, includes quotes from managers, eight of whom are senior executives or owners, from a variety of businesses in Canada, Sweden, Italy, Austria, Singapore, Kenya, United Kingdom, Spain, Brazil and New Zealand. They testify how ISO standards do the following good things for SMEs:


  1. Standards help you compete on a level playing field with bigger enterprises
  2. Standards open up export markets for your products and services
  3. Standards help you discover best business practices
  4. Standards drive efficiency in your business operations
  5. Standards add credibility and confidence for your customers
  6. Standards open new business opportunities and sales
  7. Standards give you the competitive edge
  8. Standards make your brand name internationally recognized
  9. Standards help your company grow
  10. Standards enable a common “language” to be used across an industry sector

In addition, the Website section highlights other ISO publications aimed at helping SMEs to achieve the same benefits as larger competitors by implementing ISO standards for quality management, environmental management, food safety management and information security management.


Source : ISO  News dt.